Grocery Team Member

2 weeks ago


Oak Park, Illinois, United States Sugar Beet Food Co-op Full time
Position Overview

Join our vibrant cooperative grocery community as a Part-Time Grocery Team Member. Your role will be essential in creating a welcoming, organized, and well-stocked grocery section to enhance the shopping experience for our customers.

Reports To: Grocery Manager

FLSA Status: Non-exempt
Starting Wage: $14.70/hour (based on experience)

Benefits: Includes paid time off, sick leave, health insurance support, employee discounts, and commuter benefits.

Key Responsibilities

Customer Engagement

  • Surpass customer expectations by providing exceptional service and fostering an inclusive environment for all individuals.
  • Demonstrate professionalism by ensuring customers receive prompt, friendly, and courteous assistance.
  • Provide product recommendations and preparation tips to enhance customer satisfaction.

Grocery Management

  • Maintain fully stocked displays, shelves, bins, coolers, and freezers while ensuring items are well-organized.
  • Follow established procedures for stock rotation to ensure freshness.
  • Identify and remove short-dated or low-quality items in accordance with departmental guidelines.
  • Efficiently manage damaged or spoiled goods, maintaining accurate shrink records.
  • Assist in receiving deliveries and checking in inventory.
  • Organize storage areas in the backroom to facilitate easy access and inventory management.
  • Support the processing of special orders as needed.
  • Ensure all department areas are clean, orderly, and compliant with health standards, with products in excellent condition for sale.
Qualifications
  • Ability to understand complex instructions and communicate effectively in both oral and written forms with diverse individuals.
  • Consistent and reliable attendance is essential.
  • Strong customer service skills, with the ability to handle challenging customer interactions with professionalism.
  • Respond promptly to customer inquiries and requests for assistance.
  • Demonstrate accuracy and thoroughness in work, applying feedback for continuous improvement.
  • Work efficiently with a sense of urgency while maintaining quality standards.
  • Preferred: Familiarity with or experience in the natural food sector.

Disclosure Notice: The responsibilities and qualifications outlined in this job description are representative and not exhaustive. The employer reserves the right to modify this job description at any time and may require employees to perform additional tasks as business needs evolve.

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