Marketing Operations Specialist

4 weeks ago


Chicago, Illinois, United States Rivers Casino Full time

Job Summary: We are seeking a highly motivated and organized Marketing Operations Representative to join our team at Rivers Casino. The successful candidate will be responsible for assisting patrons with all aspects of the Rush Rewards program, including activating and deactivating accounts, issuing new and replacement players club cards, and implementing and executing promotions and special events to increase casino revenues.

Key Responsibilities:

  • Assist patrons with Rush Rewards program inquiries and issues
  • Activate and deactivate patron accounts
  • Issue new and replacement players club cards
  • Implement and execute promotions and special events
  • Assist the Marketing Operations Manager with on and off-site marketing programs

Requirements:

  • High school diploma or General Education Degree (GED)
  • Ability to communicate with team members and guests
  • Ability to work flexible shifts and days of the week, including holidays
  • Ability to successfully fulfill the pre-employment process
  • Ability to obtain and maintain all necessary licensing

Working Conditions:

  • Frequent walking, standing, twisting, bending, and lifting


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