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Senior Quality Manager, Contract Manufacturing

1 month ago


Downers Grove, Illinois, United States Glanbia plc Full time

About the Role

We are seeking a highly experienced and skilled Quality Assurance Manager to lead our Co-Manufacturing Supplier Quality team. As a key member of our team, you will be responsible for ensuring the quality and safety of our contract-manufactured products.

Key Responsibilities

  • Develop and lead a dynamic team of managers and specialists, ensuring performance and development goals are met
  • Act as the primary resource for problem identification, resolution, and continuous improvement in co-manufacturing quality
  • Ensure companywide food safety and quality standards are met through collaboration and relationship-building with internal partners
  • Work directly with contract manufacturing partners to foster strong business-to-business relationships
  • Maintain and improve performance monitoring systems, including KPIs such as first-time quality and complaints per million
  • Identify and report on performance trends to executive leadership
  • Lead initiatives for continuous improvement in co-manufacturing management and product specifications
  • Monitor consumer complaints to identify trends and areas for improvement
  • Lead investigations into key vendor non-conformances and deviations, working with cross-functional teams to implement corrective actions
  • Maintain audit and scorecard systems, ensuring accuracy in product specifications and compliance with regulatory standards

Requirements

  • Bachelor's degree in Food Science, Biological Sciences, Engineering, or a related field
  • Minimum of 10+ years in QA systems implementation and management, with at least 5 years in a managerial role within a medium-sized food manufacturing environment
  • Extensive knowledge of FDA current Good Manufacturing Practices and the Code of Federal Regulations for human food and dietary supplements
  • Strong background in food safety plans, HACCP, FSQ programs, and GFSI standards
  • Proven track record in business performance improvement and quality systems design
  • Excellent people management and influencing skills
  • Strong understanding of statistics and statistical process control
  • Proficient in quality control applications, word processing, spreadsheets, and databases
  • Ability to work in manufacturing environments and maintain GMPs

What We Offer

  • The opportunity to develop your career on a global stage
  • Continuous learning through an on-demand learning platform
  • A competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K

About Glanbia

Glanbia plc is a global nutrition company with a diverse portfolio of brands and products. We employ a team of 6,000 people and work with global food and beverage companies to deliver innovative solutions to our customers.

We celebrate diversity and welcome applications from a variety of candidates. We are an equal opportunities employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.