Operations Manager

4 weeks ago


Ipswich, Massachusetts, United States CVS Health Full time
Operations Manager Job Description

At CVS Health, we're committed to delivering exceptional healthcare services to our customers. As an Operations Manager, you'll play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and manage a high-performing store team to achieve sales and customer service goals.
  • Supervise and direct the activities of store crew members, ensuring seamless execution of store operations.
  • Collaborate with the Store Manager to develop and implement action plans for operational and service improvement.
  • Provide exceptional customer service, resolving issues and addressing concerns in a timely and professional manner.
  • Manage sales and inventory, ensuring accurate forecasting and ordering to meet customer demand.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
Requirements:
  • Advanced analytical skills and computer proficiency.
  • Excellent communication, leadership, and influencing skills.
  • Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, as needed.
What We Offer:
  • A competitive salary range of $17.00 - $31.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement savings plan and Employee Stock Purchase Plan.
  • Opportunities for professional growth and development.

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