Fitness Club Manager
4 days ago
At Taymax Group, we are seeking a highly motivated and experienced Fitness Club Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our fitness club, ensuring exceptional member experiences, and driving revenue growth.
Key Responsibilities:- Recruit, train, and develop a high-performing team of staff members, including Assistant Managers, Member Service Representatives, Trainers, and Custodians.
- Create and maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines.
- Lead by example, maintaining consistent accountability for direct reports, training, and coaching, ensuring adherence to PF's values and goals.
- Manage staff scheduling, payroll, and employee relations, resolving issues and concerns in a timely and professional manner.
- Oversee facility cleanliness and maintenance, ensuring the front desk area and lobby are clean and orderly, and participating in regular facility cleaning and club upkeep.
- Manage marketing efforts, ensuring staff is aware and trained on all marketing promotions, and authorizing expenditures and refunds as needed.
- Prepare HR-related forms and send to Corporate HR and Payroll Team, tracking statistics and reports, and providing backup support for absent employees.
- Must be 18 years of age or older, have a high school diploma/GED equivalent, and a passion for fitness and health.
- One to three years of experience in a management role, preferably in the fitness or similar industry.
- Computer proficiency (Microsoft Suite) and the ability to learn systems quickly.
- Strong leadership, team building, and coaching skills, with exceptional customer service and conflict resolution skills.
- A hard-working, enthusiastic, and energetic management style, with organization, problem-solving, and planning skills.
- Ability to work independently as well as part of a team, with a valid driver's license, acceptable driving record, and own reliable means of transportation.
- Continual standing and walking.
- Continual talking and listening in person or on the phone.
- Must be able to lift up to 50 lbs, as well as bend, crouch, and reach on a daily basis.
- Will occasionally encounter toxic chemicals.
We are an equal opportunity employer, committed to providing an inclusive and diverse workplace environment. We welcome talent from all backgrounds and perspectives, and strive to foster an environment where everyone works towards our common goal: to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
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