Field Service Technician III

1 week ago


Charlotte, North Carolina, United States Okuma America Corporation Full time
Job Summary

We are seeking a highly skilled Field Service Technician III to join our team at Okuma America Corporation. As a key member of our customer service department, you will be responsible for providing technical support and repair services to our customers.

Key Responsibilities
  • Travel to customer facilities to provide troubleshooting and repair support
  • Install new equipment and perform retrofits and design improvements
  • Diagnose and resolve complex technical issues
  • Generate technical bulletins and repair manuals
  • Collaborate with customers and internal teams to resolve issues
Requirements
  • Associates degree in electronics or equivalent experience
  • Minimum 5 years' experience in CNC controls, servo systems, PLCs, automation, and mechanical background
  • 5 years of prior machine tool experience (Okuma preferred)
  • FANUC CNC experience (preferred)
  • Okuma-Howa product knowledge (preferred)
  • Prior technical writing experience (preferred)
Working Conditions

This position requires frequent travel (75+%) and the ability to work in a fast-paced production environment. The employee may work in an open warehouse area where temperatures may be subject to outdoor conditions.

What We Offer

Okuma America Corporation offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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