Sales Associate

4 days ago


Hartford, Connecticut, United States The Children's Place Full time
Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. This role requires excellent customer service skills, effective communication, and product knowledge to provide a positive shopping experience for customers. The Sales Associate will also be responsible for maintaining company standards of merchandise presentation, replenishment, and sizing, as well as maintaining a new and clean store and backroom.

Key Responsibilities:

• Respond to customer inquiries and provide assistance with a sense of urgency

• Greet and acknowledge customers while providing the appropriate level of service

• Effectively communicate value and quality of our merchandise while sharing current promotions and offering solutions for out-of-stock items

• Exercise sound judgment in addressing customer concerns and demonstrating selling skills to positively impact conversion

• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefits of the PLACE Card

• Maintain appropriate stock levels and ensure that all sizes and styles are represented

• Follow company standards of merchandise presentation, signage, and display

• Support and maintain a neat, clean, and organized stockroom while adhering to a customer-ready environment and safety requirements

• Perform daily housekeeping duties to company standard

• Guarantee company assets by ensuring adherence to all Loss Prevention procedures

• Inform Store Leadership Team of maintenance and facility needs promptly to ensure a clean and safe environment for customers and associates

Requirements:

• High School diploma or equivalent

• Previous retail experience preferred

• Must be at least 18 years of age

• Excellent customer engagement skills

• Demonstrated time management and organizational skills

• Ability to work in a team environment

• Must be adaptable and flexible to changing priorities

• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts

• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary:

$18.72 Per Hour
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