Dermatology Clinic Operations Manager

2 days ago

Mustang, United States DERMATOLOGY EMPLOYMENT, LLC Full time
About Us

At Dermatology Employment, LLC, we are committed to providing exceptional patient care and a positive work environment for our employees. Our clinics offer a wide range of services, including on-site MOHS skin cancer surgeries, cosmetic procedures, and phototherapy, in addition to the treatment and maintenance of common dermatological conditions.

Job Summary

We are seeking a highly skilled and experienced Practice Manager to join our team. The successful candidate will be responsible for the daily operations of our clinic and related sites, providing day-to-day oversight of clinic management activities to maintain a friendly, professional, patient-oriented environment in conjunction with organizational policies and procedures and regulatory requirements.

Key Responsibilities
  • Ensure clinics are opened and closed daily, as per established schedules.
  • Interview, hire, and train new staff in accordance with HR guidelines.
  • Monitor and approve time cards and track licensure requirements for staff.
  • Conduct regular staff meetings and annual performance evaluations.
  • Supports financial, budget, and business goals.
  • Knowledge of and ability to manage the billing and collection functions.
  • Oversees daily operations of practice, including but not limited to clinical services, call center, schedule management, staff duty schedule and responsibility, billing and collections, site policies, staff development, and patient flow.
  • Manages staff relations, including performance management, staff satisfaction, and conflict management.
  • Manages drug rep relationships, internal visit schedules, and compliance, site security, and educational opportunities in compliance with SSM Health.
  • Monitors regulatory compliance, contracts, and vendor relations.
  • Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.
  • Manage, communicate, and roll out annual SSM coding changes, billing policy changes, SSM, and Payer Audits.
  • Develop and maintain EHR system expertise in all clinical processes as well as administrative oversight for report writing, monitoring, and supervision of processes.
  • Manage Provider expense report and CME tracking.
  • Manage all supply acquisitions in compliance with budget availability.
  • Manage and oversee annual OSHA training and daily compliance.
  • Monthly reporting on improvement planning and implementation of practice metrics not inclusive of VBIP, Press Ganey, MyChart, Medical Records, Billing Statistics, closed encounters, call center metrics, and referral management.
  • Monitor and comply with annual provider licensing, malpractice, staff privileges, and reporting required by SSM and outside entities.
  • Travel to satellite clinics as needed.
Requirements
  • Three years' experience, with two years in leadership.
  • Experience in Medical Office Operations management with multi-site clinics.
  • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state, and federal plans, including coding, billing, and reimbursement protocols.
  • Familiar and comfortable with newer technological equipment, including healthcare technology.
  • Ability to be discreet when dealing with important and sometimes sensitive issues.
  • Excellent writing and in-person communication skills.
  • Ability to formulate, initiate, institute, and supervise sound human resource, business, and operational practices.
  • Ability to identify a problem and successfully formulate and implement a solution.
  • Working knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook) and Adobe Acrobat.
  • Superior organization skills, and attention to detail.
  • Process-oriented in order to complete tasks efficiently.
  • Team player; will do what it takes to get the job done and work together as a cohesive leader and team member.
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Work Environment

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced Practice Manager looking for a new challenge, we encourage you to apply.

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