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System Analyst

2 months ago


Salt Lake, Utah, United States PacifiCorp Full time
About the Role

PacifiCorp is seeking a highly skilled and experienced IT professional to join our team as a System Analyst. As a key member of our technical operations team, you will be responsible for maintaining and optimizing our computer systems and applications.

Key Responsibilities
  • Provide operational support for our Mainframe, Windows, and UNIX systems computing environment, including OS and application software installations and upgrades, backup and recovery administration, and troubleshooting system and application issues.
  • Assist in providing technical guidance for directing and monitoring information systems operations, including implementing machine modifications to increase system capacity and compiling records and reports concerning production, machine malfunctioning, and maintenance.
  • Perform all procedures necessary to ensure the safety of information systems assets and protect systems from intentional or inadvertent access or destruction, including interfacing with the user community to understand their security needs and implementing procedures to accommodate them.
  • Monitor and respond to complex technical control facility hardware and software problems using a variety of hardware and software testing tools and techniques, and provide primary interface with vendor support service groups or provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance.
  • Provide guidance and training for less experienced technicians, and assist in the research and implementation of system administration software and hardware.
  • Develop programs to support application and system operations, and provide technical input to assist in development of project planning.
Requirements
  • Bachelor's degree in Information Systems, Computer Science, or related technical field, or equivalent work experience.
  • Basic related experience in Mainframe, Windows, or UNIX operating systems support and analysis.
  • Effective oral and written communication skills, and effective analytical and problem-solving skills.
  • Ability to prioritize and handle multiple tasks and projects concurrently.
Additional Requirements for Analyst 2 and Analyst 3
  • Analyst 2: Three years related experience in Mainframe, Windows, or UNIX operating systems support and analysis.
  • Analyst 3: Five years related experience in Mainframe, Windows, or UNIX operating systems support and analysis.
About PacifiCorp

PacifiCorp is a leading energy company that values diversity, equity, and inclusion. We are committed to creating a workplace that is inclusive and respectful of all employees, and we welcome applications from diverse candidates.

We offer a comprehensive benefits package, including health care, retirement, paid time off, tuition assistance, and paid short-term and long-term disability. For more information, please visit our website.