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Restaurant Operations Manager

2 months ago

Cookeville, Tennessee, United States IHOP Full time

Job Summary:

We are seeking a highly skilled and experienced General Manager to join our team at IHOP. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our guests receive exceptional service and that our team members are equipped to deliver it.

Key Responsibilities:

  • Manage the Restaurant Floor: Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Lead and Develop Team Members: Foster a positive and inclusive work environment, provide coaching and feedback to team members, and support their professional development.
  • Ensure Compliance: Maintain accurate records, adhere to company policies and procedures, and ensure that all operations are in compliance with regulatory requirements.
  • Drive Business Results: Analyze sales data, identify trends and opportunities, and develop plans to drive business growth and profitability.

Requirements:

  • 3+ years of experience in a restaurant management role
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances