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Guest Service Support Specialist

1 month ago


Grapevine, Texas, United States Marriott Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Gaylord Texan Resort & Convention Center. As a key member of our food and beverage operations, you will play a critical role in delivering exceptional guest experiences and ensuring the smooth operation of our restaurants and bars.

Key Responsibilities:

  • Provide exceptional guest service and support to ensure a memorable dining experience
  • Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas
  • Replenish supplies and maintain a clean and organized work environment
  • Collaborate with the kitchen and service teams to ensure seamless service delivery
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • High school diploma or equivalent required
  • No prior experience necessary, but previous experience in a food and beverage environment preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and teamwork skills
  • Ability to lift up to 25 pounds and stand for extended periods

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a world-class brand and team

About Marriott International:

Marriott International is a leading hospitality company with a portfolio of brands that include Marriott, The Ritz-Carlton, and Bulgari Hotels and Resorts. We are committed to providing exceptional guest experiences and creating opportunities for our employees to grow and develop their careers.

Why Join Us:

At Marriott, we believe in the power of our people and the importance of creating a workplace that is inclusive, diverse, and supportive. We offer a range of benefits and programs to help our employees succeed, including training and development opportunities, flexible work arrangements, and a comprehensive benefits package.