Restaurant Operations Manager

9 hours ago


Long Beach, California, United States SPEAK CHEEZY Full time
Job Description

At SPEAK CHEEZY, we're seeking a highly skilled and experienced General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial management.

Key Responsibilities:

  • Staff Management: Direct supervision of all restaurant employees, ensuring policies and processes are being followed and inspecting operational flow continuously.
  • Customer Service: Ensure guest satisfaction; interact with guests and engage in service recovery when issues arise.
  • Financial Management: Responsible for the restaurant's cash management; including maintaining petty cash, checkbooks, and making weekly deposits.
  • Operations: Oversee service on busy days; ensuring the team stays on task and delegating assignments as needed.
  • Culinary Development: Partner with the chefs to create and innovate systems and culinary development.
  • Marketing: Participate in marketing initiatives; implement marketing strategies to increase brand awareness and drive sales.
  • Regulatory Compliance: Ensure compliance with Department of Health standards, maintaining superior cleanliness and sanitation throughout the restaurant.

Requirements:

  • Minimum one year General Manager experience in a pizzeria or restaurant required.
  • Experience with POS, scheduling, Toast a plus.
  • Candidate must have proven leadership skills and must be able to manage, develop, and motivate a highly performing staff.
  • Ability to multi-task and work in fast-paced environment while effectively delegating tasks.
  • Ability to make informed decisions based on data analysis and financial metrics.
  • Understanding of food service operations, including menu planning and kitchen management.
  • Knowledge of health, safety, and sanitation regulations.
  • Passion for food, hospitality, and providing an efficient service while exceeding guest expectations.
  • Must be proficient with computers and have excellent written and verbal communication skills.
  • Serve Safe certified food manager preferred.
  • Must be able to work a flexible schedule to include weekends and holidays.
  • Must be able to lift/carry items up to 40 lbs. and push/pull items up to 75 lbs.
  • Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting, and reaching overhead.

Compensation:

We offer a competitive salary range of $70,000 to $75,000 per year, with opportunities for advancement and professional growth.

About SPEAK CHEEZY:

SPEAK CHEEZY is a leading pizzeria in the heart of Belmont Heights, Long Beach. We pride ourselves on using high-quality ingredients and providing exceptional customer service. If you're passionate about food, hospitality, and delivering an exceptional guest experience, we want to hear from you



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