Vehicle Sales and Service Coordinator
1 week ago
Blasius Auto Group is a family-owned business with over 80 years of experience in the automotive industry. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the leading dealerships in the region. We pride ourselves on having a diverse and inclusive workforce, with a focus on creating a positive and supportive work environment.
About the Role
The BDC Agent plays a vital role in helping us achieve our mission of exceeding customer expectations. In this role, you will be responsible for handling customer inquiries, providing exceptional customer service, and assisting with administrative tasks. To be successful in this role, you will need strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Responsibilities
The primary responsibilities of this role include:
- Handling customer inquiries via phone, email, and online chat
- Providing exceptional customer service by addressing customer concerns and resolving issues
- Assisting with scheduling appointments for sales and service departments
- Maintaining customer database and updating customer records
- Supporting the sales team by following up on leads and setting up test drive appointments
- Collaborating with other departments to ensure a seamless customer experience
What We Offer
We offer a competitive salary of $55,000 - $75,000 per year, depending on experience. In addition to a comprehensive benefits package, which includes health, dental, and vision insurance, retirement savings plan, paid time off, and employee discounts, we also provide opportunities for growth and advancement within our organization.
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