Recovery Support Team Lead

3 days ago


Springfield, Illinois, United States Anchor Staffing Inc. Full time
Job Overview

We are seeking a highly motivated and experienced individual to fill the role of Recovery Support Team Lead at Anchor Staffing Inc. This position is responsible for providing support and guidance to staff members, ensuring that all aspects of calls, documentation, and follow-up are completed to standards.

Key Responsibilities:
  • Supports the team in ensuring all aspects of calls, documentation, and follow-up are completed to standards
  • Assists with the design, development, and modification of workflows for the Wellness and Recovery Team, including all processes and protocols, and monitors staffing work queues
  • Conducts training of new Wellness and Recovery Team members and provides support and training to team members identified as needing additional support
Requirements:
  • High School Degree (or equivalent) required; Bachelor's degree in education, communication, healthcare, social services, or other related field preferred
  • Licensure: State issued automobile operating license
  • Credential: Certified Recovery Support Specialist (CRSS)
  • Three years' experience in a relevant field performing recovery support, documented skills and abilities in program development, design, organization, implementation, facilitation, and evaluation

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.



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