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Multi-Store Investigator

2 months ago

North Olmsted, Ohio, United States Giant Eagle Full time

**Job Summary**

As a key member of the Giant Eagle team, the Multi-Store Investigator plays a critical role in maintaining a safe and secure environment for customers and employees across multiple store locations. This position requires travel to various locations and involves overseeing the detection and apprehension of shoplifters.

**Responsibilities**

  • Conduct thorough investigations to detect and apprehend shoplifters using visual observation and CCTV footage.
  • Utilize CCTV equipment to create video records of incidents for law enforcement and internal departments.
  • Troubleshoot and report malfunctions in CCTV equipment to ensure seamless operation.
  • Provide testimony in court cases as required by law enforcement or court representatives.
  • Report potential internal integrity issues to the assigned loss prevention representative.
  • Communicate effectively with customers, law enforcement personnel, and internal stakeholders.
  • Perform other security and loss prevention duties to maintain a secure environment.

**About Us**

Giant Eagle is a leading retail company that values its diverse and talented team members. We strive to create a nurturing environment that offers career growth opportunities. Our commitment to safety, customer satisfaction, and employee well-being is at the heart of our company culture.