Customer Service Representative
6 days ago
We're seeking a skilled Customer Service Advisor to join our team at VIOCF. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our guests, ensuring their needs are met, and building lasting relationships.
Key Responsibilities- Deliver a warm and friendly greeting to each guest, setting the tone for a positive experience
- Present oil change options and additional services based on manufacturer recommendations, showcasing your knowledge of our products and services
- Evaluate customers' needs, working quickly and efficiently to provide solutions
- Provide hands-on assistance under the hood as needed, demonstrating your expertise and confidence
- Master products, services, and company knowledge to provide accurate information and recommendations
- Effective interpersonal and oral communication skills to interact with guests and colleagues
- A friendly and approachable demeanor, with a passion for delivering exceptional customer service
- An eagerness to learn and grow, with a willingness to take on new challenges and responsibilities
- Ability to occasionally lift up to 50 pounds and work in a fast-paced environment
- Competitive pay and flexible work schedule to accommodate your needs
- On-the-job training to help you develop your skills and confidence
- Paid biweekly, with company-provided uniforms and tools
- A commitment to promoting from within, with opportunities for growth and advancement
We're an equal opportunities employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.
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