Support Associate
4 weeks ago
We are seeking a highly motivated and compassionate Support Associate to join our team at LHH Recruitment Solutions. As a Support Associate, you will play a vital role in providing support and services to homeless individuals and veterans.
Key Responsibilities- Provide client support and interactions, establishing rapport and building trust with program participants.
- Distribute food, change linens, complete incident reports, and case notes for families, and notify additional security services as needed.
- Assist with basic needs, ensuring access to essentials.
- Monitor the environment to ensure the safety of clients and the facility.
- Assist with case management, conducting assessments as needed to understand each client's unique situation and needs.
- Provide resource referrals, documentation, and reporting, as well as advocacy, skill building, and continuous training and learning.
- Prior experience working with the homeless community or previous experience in Behavioral Health.
- Relevant experience in case management or a similar role is highly desirable.
- Strong communication and interpersonal skills to build trust and rapport with program participants.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent organizational and time management skills.
- Proficient in using computer systems and software for documentation purposes.
- Bilingual fluency (English and Spanish) is a plus.
We offer a competitive compensation package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
We are an Equal Opportunity Employer/Veterans/Disabled.
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