Social Services Program Director

3 days ago


New York, New York, United States Neighborhood Association Full time
Job Summary:
As the Social Services Program Director at Neighborhood Association, you will oversee the day-to-day operations of our social services department. With a strong background in social work and experience in managing teams, you will be responsible for ensuring the delivery of quality services to our clients. This includes coordinating case management services, supervising staff, and developing new services to meet client needs.

About the Role:
This is a full-time position that requires excellent leadership skills, a strong understanding of community resources, and the ability to work collaboratively with diverse groups. You will be responsible for monitoring demographic reports, analyzing statistics, and reporting on departmental performance. Additionally, you will provide crisis intervention and stabilization as needed, and work some evenings and occasional weekends as required.

Key Responsibilities:
  • Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists
  • Coordinate all case management services, including assessments and development and implementation of service plans
  • Ensure that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensure case managers follow up with resources
  • Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers

Requirements:
We are looking for a highly motivated and experienced professional with a Master's degree in Social Work, Psychology, Sociology, or related field. A Bachelor's degree in Human Service, or related field with 4+ years of direct social service experience is also acceptable. In addition to your education, you should have at least 2+ years of direct social service experience and excellent assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience. You must be able to work some evenings and occasional weekends as needed and possess strong organizational skills, detail-oriented, and efficient. Salary: $75,000 - $90,000 per year.

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