Complaint Resolution Specialist

3 weeks ago


Windsor, Connecticut, United States SCA Pharmaceuticals, LLC Full time

About SCA Pharmaceuticals, LLC:

We are a leading provider of high-quality medications and services. Our team is dedicated to providing exceptional patient care and outcomes.

Job Description:

Duties and Responsibilities:
  • Conduct customer complaint investigations and prepare documentation.
  • Collaborate with cross-functional teams to identify and address root causes.
  • Develop and implement corrective actions to ensure customer satisfaction.
Key Qualifications:
  • Bachelor's degree in a relevant field.
  • Proven experience in a GMP quality role.
  • Excellent communication and problem-solving skills.
Compensation and Benefits:
  • Estimated annual salary: $80,000 - $100,000.
  • A comprehensive benefits package, including health insurance and retirement plan.


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