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Sales Associate

2 months ago

Hopkins, Minnesota, United States Shinola Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Shinola, a luxury design brand committed to crafting high-quality products that are built to last.

As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with guests, and becoming an expert on the Shinola brand and products.

Key Responsibilities
  • Provide outstanding customer service, ensuring a consistent and quality experience for all guests
  • Become an expert on the Shinola brand, products, and services, and be able to communicate this knowledge to guests
  • Build relationships with guests, understand their needs, and connect them with products that meet their expectations
  • Stay up-to-date on new technologies, such as Salesforce, Microsoft Outlook & Teams, and Rhapsode, and apply this knowledge to improve sales and customer service
  • Maintain a clean, presentable, and stocked store environment, ensuring a positive shopping experience for guests
Requirements
  • Desire to work with joy and humility, and possess a determination to build the next great American brand
  • Ability to work in a fast-paced environment, adapt to change, and prioritize tasks effectively
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues
  • Flexibility to work a variety of shifts, including weekends and holidays
About Shinola

Shinola is a Detroit-based luxury design brand founded in 2011. We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years. Our team of artisans handcraft premium Leather goods, Bicycles, Jewelry, and Audio celebrating thoughtful design and the beauty of industry through every product we make.

We are a federal contractor and an equal opportunity employer, committed to providing equal employment opportunities to all qualified individuals, regardless of their background or disability status.