Operations Leadership Manager
6 days ago
Estimated Salary: $120,000 - $180,000 per annum
About GNCGNC is a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products.
We prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions.
We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it.
Job DescriptionThe Director of Operations is responsible for providing effective leadership and communication to the 24/7 operation to ensure key performance objectives are met or exceeded.
This includes safety, cost-effectiveness, productivity, and customer service levels in a multi-channel distribution center.
The Director manages activities along cross-functional lines to ensure the maximum benefits for GNC and continuously looks for new concepts and techniques to improve service while reducing costs.
- Develop strategic and tactical plans to drive results within and outside the logistics environment.
- Effectively develop objectives for the distribution center operation and establish feasible and attainable goals (KPIs).
- Maintain appropriate customer service levels within a multi-channel environment.
- Ensure the accurate, timely, and damage-free delivery of all merchandise.
Responsibilities:
- Provide monthly feedback to direct reports and conduct timely annual performance reviews.
- Lead the team to successfully achieve key performance objectives, including on-time deliveries, order accuracy, productivity, damage, and safety.
- Develop and implement controls, procedures, and systems to drive overall distribution center operations.
Qualifications:
- Minimum of 10 years' experience in distribution/logistics management in a high-volume multi-channel distribution center or manufacturing operation.
- Bachelor's degree in operations management, engineering, logistics, or business management, required; Master's preferred.
- Tier one WMS/WCS experience (Red Prairie, Manhattan) Preferred.
- Medical insurance
- Dental insurance
- Vision insurance
- Employer-paid life insurance
- Flex spending accounts
- 401K program with company match
- 8-week paid parental leave
- 5 paid bereavement days
- 11 paid holidays per year
- Short-term and long-term disability
- 30% employee merchandise discount
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