Care Coordination Specialist
4 weeks ago
About Us:
At Navvis, we're dedicated to transforming healthcare by putting people at the center of our approach. Our Real-Person Care model is designed to respond to the unique needs and experiences of individuals, rather than just treating their medical conditions.
We're seeking a skilled Care Coordination Specialist to join our team. In this role, you'll work closely with healthcare providers, patients, and families to ensure seamless care coordination and effective communication.
Key Responsibilities:
- Facilitate patient care planning and coordination with healthcare teams
- Communicate with patients and families to understand their needs and preferences
- Identify and address care gaps and barriers to care
- Collaborate with healthcare providers to develop and implement care plans
- Monitor patient progress and outcomes
Requirements:
- High school diploma or equivalent required; some college preferred
- 2+ years of healthcare customer service or call center experience preferred
- Medical Assistant with call center experience desired
- Medical terminology desired
- Excellent customer service skills
- Knowledge of population health a plus
- Bilingual a plus
What We Offer:
Navvis is committed to providing a competitive benefits package, including medical, dental, vision, 401K with a safe harbor contribution, and Paid Time Off plan starting at 2+ weeks. We also offer a dynamic and supportive work environment that fosters creativity, connection, and inspiration.
Our Commitment:
Navvis is an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. We welcome applicants from diverse backgrounds and perspectives and are committed to creating an inclusive and respectful work environment.
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