Sales Associate

1 week ago


Conshohocken, Pennsylvania, United States Ingka External Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Co-Worker to join our IKEA team. As a key member of our sales team, you will be responsible for enhancing the shopping experience and providing attentive customer service to consistently boost sales.

Key Responsibilities
  • Proactively engage customers in need of assistance, accurately identify their requirements through insightful questioning, and recommend optimal home solutions.
  • Build furniture as needed for In Shape As New, Introduction of new products, commercial calendar implementation and remodels.
  • Keep the area of responsibility clean, tidy, priced and fully stocked.
  • Express enthusiasm for IKEA products by consistently expanding knowledge of their features and benefits.
  • Share this expertise with customers to guide their decision-making, ultimately enriching their shopping experience.
  • Understand the store and department action plans.
  • Actively contribute to achieving your department's goals.
  • Implement, maintain and change out Add-Ons throughout the store, as needed, to help achieve sales volume, conversion and Gross Margin goals, and promote vitality.
  • Optimize sales and maintain profitability by guiding customers toward high-priority and best-selling products.
  • Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
  • Support the implementation and upkeep of planned commercial activities in, or involving, your range.
  • Develop specialized knowledge through training to be able to sell and plan basic modular furniture solutions.
What We Offer
  • Generous paid time off, holiday and sick time
  • WiselyPay - get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
Requirements
  • High School Diploma, GED or Equivalent
  • 1 year's relevant work experience
  • Experience in retail, preferably in the home furnishing sector
  • Experience in actively selling through understanding customers and their needs

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