Customer Service Representative
4 days ago
At TORCHSTAR CORP, we are seeking a highly skilled and motivated Customer Service Representative to join our team. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service.
Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and chat
- Collaborate with internal teams to resolve customer issues and concerns
- Process customer transactions, including orders, returns, and exchanges
- Stay up-to-date on company products, services, and policies to provide accurate information to customers
To be successful in this role, you will need:
- A high school diploma or equivalent
- 1-3 years of experience in customer-facing roles
- Excellent communication and problem-solving skills
- Ability to work in a team environment and adapt to changing priorities
We offer a competitive salary of $18-$20 per hour, paid time off, and opportunities for professional growth and development. Our benefits package includes dental and vision coverage, life insurance, and a 401(k) plan.
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