Medical Assistant
6 days ago
At Clinica Romero, we're looking for a talented Patient Services Coordinator to join our team. In this role, you'll be responsible for managing patient flow, providing exceptional customer service, and working closely with our clinical staff to ensure seamless patient care.
Key Responsibilities:
- Welcome and register patients, manage patient information, and assist with scheduling appointments.
- Provide accurate and timely information to patients, addressing their questions and concerns.
- Work closely with our clinical staff to coordinate patient care, ensuring smooth transitions and effective communication.
- Manage patient eligibility, verify benefits, and handle insurance-related matters.
- Utilize our electronic medical record system to document patient interactions, update records, and track patient progress.
- Assist with data entry, maintain accurate records, and support quality improvement initiatives.
- Communicate effectively with patients, families, and healthcare teams to ensure optimal care and outcomes.
Requirements:
- High school graduate or equivalent, with experience in medical administration or a related field.
- Exceptional communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Proficient in Microsoft Office, particularly Excel, Word, and Outlook, with experience in electronic medical records systems preferred.
- Ability to work collaboratively in a team-based environment, prioritizing tasks and managing multiple responsibilities.
- Bilingual English and Spanish required, with a strong focus on customer service and cultural sensitivity.
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