Retail Store Operations Manager

5 days ago


Fort Wayne, Indiana, United States Ollie's Full time
Job Summary

We are seeking a highly motivated and experienced Retail Store Operations Manager to join our team at Ollie's. This is a fantastic opportunity for individuals who want to work in a dynamic retail environment, lead a team of sales associates, and drive business growth.

Responsibilities
  • Leadership: Assist the Store Team Leader in managing payroll budgets, expenses, store banking, shrink reduction, and related reports to achieve financial and operational goals.
  • Customer Service: Demonstrate exceptional customer service skills by ensuring all company standards are consistently demonstrated in every interaction.
  • Operations: Ensure store standards and company programs meet operational expectations, maintain the front-end, entrance, and exterior of the building, and ensure all associates are provided with daily tasks and are productive.
  • Talent Development: Assist with maintaining proper hiring, recruiting, interviewing, selection, and onboarding of candidates to meet staffing needs.
Requirements

To be successful as a Retail Store Operations Manager at Ollie's, you will need:

  • A high school diploma or equivalent required; an associate or bachelor's degree in Business Management preferred.
  • Minimum 1-2 years of retail management experience with a mid to large-sized retailer.
  • Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
  • A valid driver's license.
Physical Requirements

The following physical requirements must be met to perform the essential functions of this role:

  • Lift and carry up to 50 pounds.
  • Push and pull up to 35 pounds.
  • Stand for extended periods and work safely.

Ollie's is committed to being an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran status, disability, or any other protected status.



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