Claims Operations Manager

7 days ago


Schenectady, New York, United States Marshall & Sterling Inc Full time

At Marshall & Sterling Inc, we are seeking a highly skilled Claims Operations Manager to join our team.

About the Role

The successful candidate will be responsible for leading our claims department and ensuring that all claims are handled efficiently and effectively.

This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent communication and leadership abilities.

Key Responsibilities
  • Oversee the day-to-day operations of the claims department, ensuring that all tasks are completed to a high standard.
  • Develop and implement strategies to improve claim processing times and reduce errors.
  • Work closely with clients to understand their needs and provide exceptional customer service.
  • Evaluate the performance of claims staff and provide coaching and training to improve performance.
  • Maintain accurate records and reports to track claims progress and identify areas for improvement.
Requirements
  • A bachelor's degree in a relevant field, such as business or insurance.
  • At least 3 years of experience in claims management, preferably in an agency setting.
  • Strong analytical and problem-solving skills, with the ability to work under pressure.
  • Excellent communication and leadership skills, with the ability to motivate and coach staff.
  • Proficient in Microsoft Office and other software applications used in claims management.
What We Offer

We offer a competitive salary of $60,000, paid biweekly on an hourly basis. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

We are an equal opportunities employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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