Public Safety Communications Specialist

4 weeks ago


Yonkers, New York, United States Loyola Marymount University Full time
Job Summary

The Communications Officer/Dispatcher position at Loyola Marymount University is a critical role that requires effective communication and coordination between the Department of Public Safety, University, and outside agencies. The successful candidate will be responsible for maintaining efficient and effective communications, dispatching Public Safety Officers to emergency and routine calls, and providing accurate information to the community.

Key Responsibilities

Perform a variety of specialized support duties within the Public Safety Communications Center.
Support duties including radio and phone communications, field dispatching, monitoring Department and University Fire and Life Safety Notifications, and other clerical duties.
Monitor Department and University Radio Communications Systems, and process campus routine and emergency incidents.
Answer and process emergency incidents and routine incidents for assistance, communicate clearly and effectively to a reporting party to collect critical information for officer safety awareness and timely response.

Requirements

Typically, a high school diploma is required. College coursework in police science, criminology or related field is preferred or equivalent experience.
Minimum two years of experience working in a higher education security, public safety agency, or law enforcement environment. Experience utilizing public safety radio communications systems is required.
Demonstrated knowledge of compliance requirements under state and federal regulations as they pertain to gathering and disclosing data.
Maintaining control in an emergency, using good judgment, initiative, and organizational ability. Ability to use good judgment and tact when carrying out public relations activities, e.g., giving directions, making discreet inquiries.
Exemplary communication skills (both written and oral) evidenced by a background in preparing reports and executive summaries.

Working Conditions

The Communications Officer/Dispatcher position is subject to an alternative work schedule, 4/10 shift (four, ten-hour days per week). The successful candidate will be required to work during designated days/peak periods, which can extend for several weeks during peak times such as summer. Employees are expected to be available for duty without the ability to request time off, and may be called in and expected to respond during their scheduled days off. The position is deemed a Campus Security Authority (CSA) under the Jeanne Clery Act and a Mandatory Reporter by university policy. The successful candidate will be required to wear an approved duty uniform and utility belt and to abide by a uniform and grooming standards policy.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 25 lbs., stoop, kneel, reach high and low, use depth perception.

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