Wellness Liaison
3 weeks ago
The Wellness Liaison will serve as a key ambassador for Sun River Health Valentine Lane, promoting and educating referral sources, clients, and community members about all SRH services while providing exceptional customer service.
Key Responsibilities- Participate in outreach and educational events to promote SRH services and engage with the community.
- Serve as a liaison between clients, providers, and account management staff to ensure seamless communication and coordination.
- Provide outbound reminder calls to clients prior to their scheduled appointments to ensure timely attendance.
- Assist clients in securing appointments for SRH Health Center services and conduct Health Home pre-eligibility screenings and intakes for eligible clients.
- Achieve monthly intake targets set by management and adjusted quarterly as needed.
- Support client outreach and education of SRH services to the community, with a focus on linkage to Health Center and Health Home.
- Assist in arranging transportation when needed and support clients with health insurance applications.
- Enter complete, accurate, and timely data into required databases, including demographic information, insurance information, assessments, and progress notes.
- Provide necessary documentation and information to the Departmental Health Home Manager and participate in community events, such as health fairs, to promote SRH services.
- Act as an initial service ambassador to promote and educate referral sources, clients, and community members about all SRH services while providing exceptional customer service.
- Support SRH's mission, values, strategic goals, and high standards of customer service, adhering to the Corporate Compliance Program and confidentiality of HIPAA-protected health information.
- Participate in team meetings and support the overall goals and objectives of Sun River Health Valentine Lane.
Sun River Health Valentine Lane is a leading provider of healthcare services, and we are seeking a highly motivated and dedicated individual to join our team as a Wellness Liaison.
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