Event Staff Member

2 weeks ago


Cleveland, Ohio, United States LAZ Parking Full time
Event Staff Job Description

We are seeking a dynamic and customer-focused individual to join our team as an Event Staff member at LAZ Parking. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and ensuring a smooth and efficient experience for all parkers.

Key Responsibilities:
  • Meet and greet each customer with courtesy and great customer service.
  • Collect parking fees and provide correct change.
  • Understand and handle different types of parkers, including tenants, visitors, employees, and administration.
  • Understand the surroundings and building area to answer questions.
  • Complete daily reports and assist in staffing the exit or entry booth during peak collection hours.
  • Communicate with management, supervisors, and traffic directors.
  • Answer customer service questions and provide general information in a courteous and professional manner.
  • Determine traffic flow in times of equipment failure or during periods of construction.
Requirements:
  • Strong customer service experience required.
  • Cash handling and credit card transaction experience is required.
  • Ability to work in the elements, including heat, wind, snow, and rain.
  • Ability to lift, push, and pull at least 10 pounds.
  • Ability to stand, walk, and run for extended periods of time.
What We Offer:
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading parking company.
  • A competitive salary and benefits package.

LAZ Parking is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.



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