Grocery Order Fulfillment Specialist
3 weeks ago
At Wegmans Food Markets, we're committed to delivering exceptional customer experiences through our innovative Curbside Pickup program. As a Store Shopper, you'll play a vital role in ensuring our customers receive their orders efficiently and accurately.
Key Responsibilities- Utilize technology to engage with customers, manage orders, and stage them for pickup
- Fulfill customer orders accurately and efficiently, ensuring timely delivery
- Properly handle products, use necessary equipment, and bag items to ensure safe delivery
- Accurately scan items, make substitutions as needed, and process payments
- Maintain a clean, organized, and well-stocked workspace
- Provide exceptional customer service, addressing any concerns or issues promptly
- Customer service experience, preferably in a food service, grocery, or retail setting
- Ability to use a company-issued device to manage orders and communicate with customers
- Verbal and written communication skills
- Ability to take direction and work independently
As a valued member of our team, you'll enjoy a range of benefits, including:
- Paid time off (PTO) to balance work and life
- Higher premium pay rates for working Sundays or recognized holidays
- Comprehensive health care benefits at a low cost
- Retirement plan with a profit-sharing and 401(k) match
- A generous scholarship program to support your educational goals
- LiveWell Employee & Family program for emotional, work-life, and financial wellness
- Exclusive discounts on electronics, entertainment, gym memberships, travel, and more
We're proud to be a family-owned, mission-driven company that values caring, respect, empowerment, high standards, and making a difference in the community. Join us in creating a workplace where everyone feels valued, supported, and empowered to succeed.
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