Grocery Order Fulfillment Specialist

3 weeks ago


Libertyville, Illinois, United States Wegmans Food Markets Full time
Job Overview

At Wegmans Food Markets, we're committed to delivering exceptional customer experiences through our innovative Curbside Pickup program. As a Store Shopper, you'll play a vital role in ensuring our customers receive their orders efficiently and accurately.

Key Responsibilities
  • Utilize technology to engage with customers, manage orders, and stage them for pickup
  • Fulfill customer orders accurately and efficiently, ensuring timely delivery
  • Properly handle products, use necessary equipment, and bag items to ensure safe delivery
  • Accurately scan items, make substitutions as needed, and process payments
  • Maintain a clean, organized, and well-stocked workspace
  • Provide exceptional customer service, addressing any concerns or issues promptly
Requirements
  • Customer service experience, preferably in a food service, grocery, or retail setting
  • Ability to use a company-issued device to manage orders and communicate with customers
  • Verbal and written communication skills
  • Ability to take direction and work independently
Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Paid time off (PTO) to balance work and life
  • Higher premium pay rates for working Sundays or recognized holidays
  • Comprehensive health care benefits at a low cost
  • Retirement plan with a profit-sharing and 401(k) match
  • A generous scholarship program to support your educational goals
  • LiveWell Employee & Family program for emotional, work-life, and financial wellness
  • Exclusive discounts on electronics, entertainment, gym memberships, travel, and more

We're proud to be a family-owned, mission-driven company that values caring, respect, empowerment, high standards, and making a difference in the community. Join us in creating a workplace where everyone feels valued, supported, and empowered to succeed.


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