Assistant Center Manager

2 weeks ago


Buford, Georgia, United States The UPS Store Full time
Assistant Center Manager Job Description

The Assistant Center Manager plays a crucial role in supporting the Center Manager in the day-to-day operations of our retail location. This includes opening and closing the center, managing productivity, and ensuring exceptional customer service delivery. The ideal candidate will have strong supervisory and leadership skills, excellent computer knowledge, and the ability to motivate a team to optimize performance.

Key Responsibilities:
  • Personnel Management: Assist with recruiting, training, scheduling, and coaching associates to ensure a high-performing team.
  • Scheduling and Meetings: Schedule work assignments and facilitate weekly or monthly staff meetings to ensure effective communication and goal alignment.
  • Customer Service: Monitor and evaluate customer service delivery and satisfaction, identifying areas for improvement and implementing strategies to enhance the customer experience.
  • Marketing and Financials: Help develop and implement the store marketing program and manage center financials, preparing and providing reporting as needed.
  • Inventory and Maintenance: Manage inventory levels and oversee center maintenance, ensuring a clean, safe, and organized environment.
Qualifications:
  • Education: High school diploma or GED required; advanced education degree or coursework desired.
  • Experience: One year of supervisory experience in logistics, retail, or a relevant industry; P&L experience preferred.
  • Skills: Strong computer skills, including Microsoft Office and Adobe Suites; outstanding phone skills and customer service abilities.
Benefits:
  • Paid Vacation: Enjoy paid time off to relax and recharge.
  • Sales Commission: Earn a competitive sales commission for meeting sales targets.
  • Health Coverage: Receive comprehensive health coverage for you and your family.


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