Store Team Member

4 weeks ago


Marguerittes, Occitanie, United States Chicken Salad Chick Full time

Customer Service Representative

At Chicken Salad Chick, we're looking for a talented Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests.

Responsibilities:

  • Welcoming customers with a warm smile and positive attitude upon entering the store.
  • Inviting customers to join our cake club, clearly explaining its benefits.
  • Ensuring the accuracy of all orders before they leave the store.
  • Resolving customer issues promptly and effectively, prioritizing customer satisfaction.
  • Executing opening and closing duties meticulously each day.
  • Upholding a clean and inviting store environment, contributing to a positive shopping experience.
  • Ensuring accuracy in completing all financial management tasks, including cash logs and deposit records.
  • Ringing up and scanning orders with precision and attention to detail.

Requirements:

  • Demonstrates comprehensive knowledge of all products and offerings.
  • Seeks clarification and learning opportunities when needed.
  • Provides constructive feedback to the manager and offers suggestions for improvement.
  • Supports the training and development of new team members.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.


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