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Field Operations Supervisor
2 months ago
SoftWash Systems - Poseidon Power Washing specializes in providing innovative soft washing solutions for residential and commercial properties. Our commitment to eco-friendly practices guarantees effective cleaning without damaging surfaces. We pride ourselves on delivering superior customer service and remarkable outcomes.
Position: Territory Operations SupervisorKey Responsibilities
- Address customer service inquiries within designated territory
- Surpass sales performance objectives
- Manage roof warranty requests
- Conduct on-site assessments and consultations
- Maintain the company vehicle and project a professional image
- Expand and sustain territory
- Engage in company trade exhibitions
- Oversee operations and scheduling
- Foster relationships with referral partners
- Implement the company's marketing strategy
- Record customer information in CRM systems
- Proven experience as an operations manager in the home services sector
- Exceptional customer service abilities
- Capability to inspire and lead teams
- Results-oriented and driven by goals
- Proficient in CRM software and Microsoft Office Suite
- Possession of a valid driver's license with a clean driving record
- Familiarity with sales methodologies
- Basic understanding of marketing principles