Government Operations Consultant II

3 days ago

Hollywood, Florida, United States State of Florida Full time
Job Title: DVOP Government Operations Consultant II

Join the State of Florida team as a DVOP Government Operations Consultant II, playing a vital role in supporting veterans and their families in achieving employment and self-sufficiency.

About the Role:

This position is part of the Disabled Veterans' Outreach Program (DVOP), which aims to provide comprehensive case management, outreach, and training to eligible veterans and their spouses. As a DVOP Government Operations Consultant II, you will work closely with local organizations, educational institutions, and community-based groups to identify and address barriers to employment, ensuring that veterans receive the support they need to succeed.

Key Responsibilities:
  • Conduct comprehensive assessments to identify employment goals and develop individualized employment plans for eligible veterans and their spouses.
  • Provide case management services, including group career counseling, individualized counseling, and pre-vocational services to prepare individuals for unsubsidized employment or training.
  • Evaluate community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management.
  • Coordinate with the U.S. Department of Veterans Affairs (VA) Intensive Service Coordinator (ISC) to provide case management assistance to Vocational Readiness and Employment (VR&E), (Chapter 31) special disabled Veterans, (HVRP) and other Veterans with Significant Barriers to Employment (SBEs).
  • Assure compliance inside the FloridaCommerce management information system by recording accurate and complete case management activities and case notes.
  • Reviews programs, services, forms, reports, and analyze data for compliance with state and federal statutes, policy, and regulations, and confers with management to identify problems and improvements.
  • Mentors new DVOP specialists, VA Work Study students (internship students), and SkillBridge interns on procedures, forms, and reports according to organizational policy.
  • Provides outreach to local organizations, such as, but not limited to local colleges, technical training centers, apprenticeship programs, and community-based (non-profit - including faith-based) to educate the organizations serving Veterans on how to identify veterans with SBEs' and to assist or refer veterans to the Disabled Veterans Outreach Program Specialist located at the Career Center for services.
Requirements:
  • Ability to promote and market the department and the Career Center.
  • Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
  • Knowledge of the basic principles of counseling and case management,
  • Working knowledge/experience using Microsoft applications, including Word, Excel, and PowerPoint.
  • Skilled in group presentations, workshop instruction, and/or facilitation.
  • Ability to work effectively as part of a team, and establish and maintain effective working relationships with others.
  • Ability to utilize problem-solving techniques.
  • Ability to deal with the public in a tactful, courteous, and effective manner.
  • Ability to conduct effective interviews.
  • Ability to listen effectively.
  • Ability to work independently by planning, organizing and coordinating work assignments.
  • Ability to prepare reports to include recording, evaluating, and analyzing data.
  • Ability to understand and apply applicable rules, regulations, policies, and procedures
Preferred Qualifications:
  • A Bachelor's degree from an accredited college or university in Business, Human Services, Education, or a related field
  • Professional or nonprofessional experience in areas related to employment security, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.
  • Possess the ability to utilize state workforce development databases and possess the ability to utilize the Internet to conduct research and obtain data.
  • Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons (i.e. Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.).
  • Knowledge of the laws governing veterans' preference in employment and workforce services.
  • Registered in EmployFlorida.
About the State of Florida:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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