Clinical Outreach Professional
3 weeks ago
About Us: Guidelight Health is a pioneering behavioral healthcare company dedicated to revolutionizing mental health care through cutting-edge PHP and IOP services. We are on a mission to redefine the industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing patient well-being.
As a fast-growing organization, we are building a team of passionate professionals who share our vision to reshape mental health care. The Director of Clinical Outreach will be a key player in leading outreach efforts in Greater Charlotte, driving community partnerships, and ensuring seamless patient experiences.
Responsibilities:
- Establish relationships with clinical partners, managed care organizations, therapists, psychiatrists, schools, and health systems to promote Guidelight's programs.
- Interface with admissions to ensure a smooth patient journey and drive census growth.
- Become an expert in all Guidelight programs and provide valuable insights to patients, providers, and families.
- Utilize a customer relationship management system to manage daily outreach activities.
- Participate in weekly team growth meetings to align with census targets.
- Create and maintain relationships with referral sources across priority markets.
- Lead educational meetings, marketing presentations, and networking events to engage referral partners.
- Synthesize market feedback from partners, patients, and stakeholders to inform marketing and product strategies.
Requirements:
- Must be based in Greater Charlotte.
- 3+ years of relevant work experience.
- Microsoft Office proficiency.
- Strong interpersonal and relationship-building skills.
- Ability to energize, communicate, and build rapport at all levels of the organization.
- Comfort with video conferencing, leading and scheduling meetings, and CRM.
- Experience presenting to and persuading executives and clinicians.
Compensation: Estimated annual salary range $65,000 - $80,000 based on experience and location.
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