Insurance Customer Service Representative

4 days ago


Austin, Texas, United States Staff My Agency Full time
About Our Agency

Our agency is a thriving and growing business, located in a desirable area of Austin, Texas. We are passionate about providing excellent customer service and are committed to helping our clients achieve their goals.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.

Responsibilities
  • Answer phones and greet clients in a professional and friendly manner
  • Establish and maintain customer relationships through regular follow-up and communication
  • Provide prompt, accurate, and friendly customer service to meet the needs of our clients
  • Use a customer-focused approach to educate clients about insurance options and provide informed choices
  • Work collaboratively with the sales team to achieve business goals and objectives
Requirements
  • Recent State Farm experience required
  • Property and Casualty license required
  • Excellent communication and interpersonal skills
  • Self-motivated and able to work independently
  • Ability to multi-task and prioritize tasks effectively
What We Offer
  • Competitive salary and bonus structure
  • Up to $1,000 sign-on bonus for the right candidate
  • Use of our company vehicle, a 2022 Hyundai Ioniq
  • Flexible schedule with one remote day per week
  • Relocation incentive for qualified candidates
About Our Team

We are a fun and dynamic team, passionate about delivering exceptional customer service and helping our clients achieve their goals. We are committed to creating a positive and supportive work environment, and we are looking for someone who shares our values and is eager to join our team.



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