Insurance Customer Service Representative
4 days ago
Our agency is a thriving and growing business, located in a desirable area of Austin, Texas. We are passionate about providing excellent customer service and are committed to helping our clients achieve their goals.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.
Responsibilities- Answer phones and greet clients in a professional and friendly manner
- Establish and maintain customer relationships through regular follow-up and communication
- Provide prompt, accurate, and friendly customer service to meet the needs of our clients
- Use a customer-focused approach to educate clients about insurance options and provide informed choices
- Work collaboratively with the sales team to achieve business goals and objectives
- Recent State Farm experience required
- Property and Casualty license required
- Excellent communication and interpersonal skills
- Self-motivated and able to work independently
- Ability to multi-task and prioritize tasks effectively
- Competitive salary and bonus structure
- Up to $1,000 sign-on bonus for the right candidate
- Use of our company vehicle, a 2022 Hyundai Ioniq
- Flexible schedule with one remote day per week
- Relocation incentive for qualified candidates
We are a fun and dynamic team, passionate about delivering exceptional customer service and helping our clients achieve their goals. We are committed to creating a positive and supportive work environment, and we are looking for someone who shares our values and is eager to join our team.
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