Customer Service Team Lead
1 week ago
We are seeking a Customer Service Team Lead to join our Front End team at Walmart Supercenter #694 in Henderson, KY. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless transactions.
About the Role- Provide outstanding customer service by greeting, assisting, and thanking customers
- Process returns and refunds efficiently and accurately
- Carry out financial transactions with precision and professionalism
- Act as a subject matter expert on company policies and procedures
This is a full-time hourly position offering a competitive rate between $19-$30 per hour, depending on experience. Additional compensation includes performance-based incentives and premiums ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed.
Work EnvironmentYou will work in a fast-paced retail environment with a focus on compliance and customer satisfaction. This role may require standing for long periods, making it an excellent opportunity for those who enjoy working in a dynamic setting.
What We OfferIn addition to a competitive salary and benefits package, we offer:
- A comprehensive health insurance plan including medical, vision, and dental coverage
- A 401(k) plan with company match
- Stock purchase plan
- Company-paid life insurance
- Paid time off benefits including parental leave, family care leave, bereavement, jury duty, and voting
- Short-term and long-term disability insurance
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
We also offer PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, meeting or exceeding paid sick leave laws where applicable. Live Better U, a Walmart-paid education benefit program, offers tuition, books, and fees covered for high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
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