Store Operations Manager

3 weeks ago

Stow, Ohio, United States Rebel Full time
Job Title: Manager in Training

Are you a motivated and results-driven individual looking to take your career to the next level? We are seeking a Manager in Training to join our Rebel team

Job Summary:

We are looking for a highly skilled and experienced Manager in Training to lead our retail store team. As a Manager in Training, you will be responsible for directing, supervising, and organizing all daily retail operations of the store according to Company policy. You will also be responsible for preparing and overseeing proper and thorough preparation of necessary reports and paperwork by employees daily, weekly, monthly.

Key Responsibilities:
  • Direct, supervise, and organize all daily retail operations of the store according to Company policy.
  • Prepare and oversee proper and thorough preparation of necessary reports and paperwork by employees daily, weekly, monthly.
  • Maintain staffing (hiring and employee reorganization); create schedules to meet business needs and ensure excellent customer service.
  • Maintain clean and polished appearance of store all areas of the store, both indoor and outdoor.
  • Ensure all required marketing (posters, signage, etc.) are displayed appropriately.
  • Practice excellent customer service.
  • Effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions.
  • Adhere to and enforce proper cash handling procedures to prevent losses and enforce security controls established by Company.
  • Use, operate, clean, deep clean, and maintain cleanliness of all food service equipment.
  • Analyze daily sales and expense information, perform all other financial analysis to maximize sales/net profits and review profit/loss statements to assist in making recommendations to increase profit margins.
  • Receive supplies and products, verify orders received versus invoice data.
  • Perform inventory duties, including following vendor check-in process, correct product pricing policies, and check/place codes on products according to policy.
  • Ensure the accurate and timely training of all new staff members.
  • Actively resolve customer's complaints.
  • Other duties as assigned by Retail Area Manager.
Requirements:
  • 5+ years of experience as an Store Manager or Supervisor at a retail store.
  • Must be at least 18 years of age.
  • High School diploma or GED preferred.
  • Must be authorized to work in the U.S.
  • Must have a valid, infraction-free Driver's License.
  • Ability to communicate effectively in English, both in written and oral forms is required.
  • Strong capability to understand and follow oral and written instructions.
  • Skilled at basic arithmetic operations using addition, subtraction, multiplication, and division.
  • Demonstrated experience operating a cash register, computer console, and other related equipment and tools.
  • Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
  • Demonstrated knowledge of a wide range of goods and services of a retail store.
  • Excellent multi-tasking skills with proven success in meeting established deadlines.
  • Experience planning, coordinating, and monitoring the work of others.
  • Ability to maintain a variety of logs, records, and reports related to the assigned functions.
  • Excellent experience with initiating merchandising and displays in store.
  • Be able to work irregular shifts, including weekends, overnight shifts, and holidays.
  • Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signage.
  • Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment.
Benefits:
  • Medical, Dental, and Vision
  • Employee Assistance Program
  • 401k After 1 Year

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