Retail Customer Service Representative

1 week ago


Cookeville, Tennessee, United States Sam's Club Full time
Job Summary: We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:
Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
Maintain a clean and organized sales floor, ensuring that merchandise is properly displayed and restocked as needed.
Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
Collaborate with colleagues to achieve sales goals, promote products, and provide guidance to members on our services and offerings.

Requirements:
High school diploma or equivalent required; prior retail experience preferred.
Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Ability to stand for long periods, lift up to 25 pounds, and work in a dynamic retail setting.

What We Offer:
Competitive hourly rate, with opportunities for performance-based bonuses and career advancement.
Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
Paid time off, parental leave, and other benefits to support work-life balance and employee well-being.

Why Join Us:
At Sam's Club, we value our associates and offer a supportive and inclusive work environment that fosters growth and development.
We are committed to making a positive impact in our communities, and our associates are encouraged to participate in volunteer and community outreach programs.
With a strong focus on diversity, equity, and inclusion, we strive to create a workplace where everyone feels valued, respected, and empowered to succeed.

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