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Customer Experience Ambassador

2 months ago

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Job Summary

We are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our team at Dave & Buster's. As a Customer Experience Ambassador, you will be responsible for delivering an unparalleled guest experience through exceptional service, ensuring that every guest leaves with a positive impression of our establishment.

Key Responsibilities
  • Provide Exceptional Guest Service: Greet guests with a smile and a friendly attitude, ensuring that every guest feels welcome and valued.
  • Manage Guest Flow: Effectively manage guest flow to minimize wait times and ensure a seamless experience.
  • Assist with Game and Food Service: Provide assistance with game and food service, including answering questions and making recommendations.
  • Maintain a Clean and Organized Environment: Ensure that the Winner's Circle area is clean, organized, and well-stocked at all times.
  • Collaborate with Team Members: Work closely with other team members to ensure that all guests receive exceptional service and that the establishment runs smoothly.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this position.
  • Excellent Communication Skills: Excellent communication skills are essential for this role, as you will be interacting with guests and team members on a regular basis.
  • Ability to Work in a Fast-Paced Environment: The ability to work in a fast-paced environment and multitask is crucial for this position.
  • Physical Demands: The physical demands of this position include standing for long periods, walking, and lifting up to 30 pounds.
Benefits
  • Competitive Hourly Rate: A competitive hourly rate of $17.19 per hour is offered for this position.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, is available to eligible team members.