Sales Associate

4 days ago


Visalia, California, United States Baker Distributing Full time
Job Overview

We are seeking a highly motivated and customer-focused Counter Sales Associate to join our team at Baker Distributing Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our wholesale HVAC distributorship.

Key Responsibilities
  • Represent Baker Distributing Company as a leader in the industry, ensuring maximum sales and customer satisfaction.
  • Interact with internal and external stakeholders, including sales teams, vendors, and contractors, to drive sales and business growth.
  • Responsible for showroom merchandising and re-stocking product, ensuring a visually appealing and well-organized sales area.
  • Assist in resolving customer relations problems, providing timely and effective solutions to ensure customer satisfaction.
  • Complete sales order processes, utilizing suggestive selling techniques to up-sell associated items and drive revenue growth.
  • Service walk-in and telephone customers, sourcing and shipping parts, managing inventory control, and administering warranties.
  • Provide customer product and service needs by researching products via computer systems, catalogs, and other reference sources.
  • Arrange stock on shelves or racks in sales areas, maintaining a clean and organized environment.
  • Apply sales and customer service skills to drive sales growth and customer satisfaction.
Requirements
  • High School Diploma or equivalent required.
  • Excellent communication and interpersonal skills, with a strong background in technical support, HVAC parts, and customer service/sales.
  • Intermediate MS Office capabilities and data entry skills.
  • Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
  • Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level preferred.
  • Strong problem-solving and customer service skills, with the ability to work independently and as part of a team.
  • Excellent written and verbal communication skills, with the ability to develop long-term relationships with customers.
  • Ability to work in a fast-paced environment, with strong multitasking and time management skills.
Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently lift up to 50 pounds.
  • Stand, sit, or walk, climb, kneel, crouch, or crawl, as needed.
  • Utilize a computer keyboard, computer monitor, and telephone for prolonged periods.
  • Specific vision abilities required, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • May use equipment such as forklifts, pallet jacks, and other warehouse equipment.

Pay range: $21.00-$25.00


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