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Patient Care Coordinator

2 months ago

Temecula, California, United States LHH Recruitment Solutions Full time
About the Role

This is a temp-to-hire position, offering you the opportunity to become a permanent member of the team based on your performance. As a Patient Care Coordinator, you will be critical in ensuring patients have a positive experience from their first point of contact to their final visit.

Responsibilities
  • Patient Care Duties (70% of Role):
    • Enhance the patient experience through all touchpoints.
    • Greet and check in patients upon arrival, following the intake procedure.
    • Communicate compassionately and professionally with patients, referral sources, and fellow associates.
    • Provide excellent customer service to all referral sources.
    • Monitor new referrals and schedule daily appointments.
    • Schedule patients' visits according to their Rx, authorization, or the Physical Therapist's recommendation.
    • Follow the patient 'No Show' procedure.
    • Prepare and process medical records requests within 48 hours.
    • Retrieve and process mail/faxes daily.
About LHH Recruitment Solutions

LHH Recruitment Solutions is a leading provider of recruitment solutions, dedicated to delivering exceptional patient-centric care in an outpatient clinic. We are committed to providing a dynamic and supportive work environment, where our associates can grow and develop their careers.

Benefits
  • Competitive Pay: $18.00 per hour
  • Comprehensive Benefits Package: medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
  • Opportunities for Advancement: temp-to-hire position with opportunities to become a permanent member of the team based on performance.