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Restaurant Manager

2 months ago

West Springfield Massachusetts, United States Subway Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Subway. As a Restaurant Manager, you will be responsible for the overall management of the restaurant, including staff supervision, customer service, and sales growth.

Key Responsibilities
  • Staff Supervision: Direct and supervise staff to ensure that food safety, product preparation, and cleanliness standards are maintained.
  • Customer Service: Model good customer service and act as a positive role model for excellent customer service practices.
  • Sales Growth: Develop and implement strategies to increase sales and improve customer satisfaction.
  • Inventory Management: Ensure accurate and timely inventory management, including ordering and receiving supplies.
  • Financial Management: Manage labor costs, food costs, and other expenses within established guidelines.
  • Store Maintenance: Ensure the restaurant is clean, safe, and well-maintained, including regular cleaning and maintenance of equipment and facilities.
  • Training and Development: Train and develop staff to improve their skills and knowledge, and to ensure they are equipped to provide excellent customer service.
  • Communication: Communicate effectively with staff, customers, and management to ensure smooth operations and resolve any issues that may arise.
Requirements
  • Age: 18 years or older.
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of experience in a restaurant management role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and basic math skills.