Emergency Department Patient Access Representative
4 weeks ago
Cleveland Clinic is a world-renowned healthcare organization dedicated to providing exceptional patient care and advancing medical research. As a member of our team, you will have the opportunity to work alongside passionate caregivers who share our commitment to excellence.
Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team. In this role, you will be responsible for providing comprehensive business and financial services to patients during the access process. This includes registering patients, collecting payments, and maintaining accurate records.
Key Responsibilities- Perform registrations by completing accurate face-to-face interviews to obtain demographic, insurance, medical, and financial information.
- Cross-trained to staff all areas of Patient Access at any facility, including Front Desk, Admitting Office, ED, and Cashier.
- Maintain productivity and quality standards.
- Function as a Super User.
- Act as a resource for training of new team members and during the implementation of new processes.
- Provide registration and cash collection access in Epic.
- High school diploma or equivalent.
- Minimum of 2 years of experience in a customer-facing role with in-person or phone contact.
- Excellent interpersonal, communication, and customer service skills.
- Ability to multi-task and maintain composure in difficult situations in a fast-paced environment.
Cleveland Clinic offers a comprehensive benefits package, including competitive salaries, health insurance, retirement plans, and opportunities for professional growth and development. We are committed to creating a supportive and inclusive work environment that values diversity and promotes work-life balance.
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Twinsburg, Ohio, United States Cleveland Clinic Full timeJob SummaryCleveland Clinic is seeking a skilled Patient Access Representative I to join our team in the Emergency Department at our Twinsburg facility. As a key member of our patient access team, you will play a vital role in ensuring seamless patient flow and providing exceptional customer service to our patients and families.ResponsibilitiesPerform...
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Patient Access Representative
1 month ago
Twinsburg, Ohio, United States Cleveland Clinic Full time{"title": "Patient Access Representative", "subtitle": "Join Cleveland Clinic", "content": "Cleveland Clinic is a world-renowned healthcare organization that values its caregivers as family. As a Patient Access Representative, you will play a vital role in providing patient-first healthcare services. With a strong focus on customer service, you will work...
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Patient Access Representative
4 weeks ago
Twinsburg, Ohio, United States Cleveland Clinic Full timeAbout the RoleCleveland Clinic is seeking a highly skilled and compassionate Patient Access Representative to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesPerform registrations by conducting thorough face-to-face...
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Patient Access Coordinator
24 hours ago
Twinsburg, Ohio, United States Cleveland Clinic Full timeJob Title: Patient Access RepresentativeCleveland Clinic's Twinsburg Family Health & Surgery Center is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our world-class healthcare services.Key Responsibilities:Perform registration...
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Patient Access Coordinator
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Twinsburg, Ohio, United States Cleveland Clinic Full timePatient Access Representative ICleveland Clinic's Twinsburg Family Health & Surgery Center is seeking a skilled Patient Access Representative I to join our team.About the RoleThis is a unique opportunity to work in a state-of-the-art facility dedicated to providing world-class care through advanced specialty care, primary care, and surgical services.Key...
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Patient Access Coordinator
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Twinsburg, Ohio, United States The Cleveland Clinic Full timeJob DetailsAt The Cleveland Clinic, we are seeking a skilled Patient Access Representative I to join our team at the Twinsburg Family Health & Surgery Center. As a key member of our healthcare team, you will be responsible for ensuring seamless patient access to our services.Key Responsibilities:Provide exceptional customer service to patients and...
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Patient Access Coordinator
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Twinsburg, Ohio, United States Cleveland Clinic Full timeJob SummaryCleveland Clinic is seeking a highly skilled Patient Access Representative to join our team at the Twinsburg Family Health & Surgery Center. As a key member of our patient access team, you will be responsible for ensuring seamless registration and access to our patients.Key ResponsibilitiesPerform registration and obtain demographic, insurance,...
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