Customer Experience Advocate

6 days ago


Buckhannon, West Virginia, United States State Farm Insurance Full time

Job Summary

We are seeking a highly skilled Customer Experience Advocate to join our team at State Farm Insurance. This is an exciting opportunity for a customer-focused individual to make a positive impact in our customers' lives.

In this role, you will be responsible for:

  • Providing exceptional customer service by answering inquiries, resolving issues, and offering solutions
  • Processing policy changes, claims, and payments accurately and efficiently
  • Maintaining customer records and updating information as necessary
  • Collaborating with team members to ensure seamless customer experiences

To succeed in this role, you will require strong communication skills, attention to detail, and a passion for delivering exceptional customer service.

What We Offer

We offer a competitive salary of $50,000 per year, depending on location and experience. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off.



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