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Industrial Scale Service Technician

2 months ago

Anchorage, Alaska, United States Phillips Scales Full time
Job Overview

Phillips Scales stands as a premier distributor of commercial and industrial weighing solutions. We are committed to fostering a supportive environment for our employees, encouraging their professional growth and success. We are currently seeking Service Technicians 1 and 2 to enhance our skilled team of experts.

Key Responsibilities:

  • Deliver exceptional customer service through professional communication.
  • Diagnose issues in standard scale systems, pinpoint faults, and outline necessary repair actions.
  • Prepare and present repair quotes on-site.
  • Collaborate with the sales team to provide equipment and upgrade quotations.
  • Conduct calibrations at client locations and assess equipment performance to ensure compliance with specifications.
  • Perform calibrations on all weighing devices, including belt scales.
  • Implement corrective measures or repairs to restore equipment functionality and precision.
  • Organize daily travel plans to optimize work schedules and swiftly adjust priorities as needed.
  • Maintain strong customer relationships by addressing concerns, identifying solutions, and recommending enhancements.
  • Accurately document service and installation activities through forms, reports, logs, and records.
  • Be available for overtime and on-call emergency service outside regular hours.

Qualifications:

  • Minimum of one year of electronics education or equivalent experience.
  • High school diploma or equivalent required.
  • Demonstrated mechanical aptitude is essential.
  • Possession of a CDL or willingness to obtain one promptly.
  • Flexibility to travel frequently as required.
  • Ability to lift and maneuver up to 50 pounds effectively.
  • Successful completion of a background check and drug screening is mandatory.

Phillips Scales is proud to be an Equal Opportunity Employer.