Guest Services Associate
11 hours ago
Scents of Serenity Organic Spa is a leading provider of luxurious, results-driven spa services in Richmond, Virginia. We are seeking a highly motivated and compassionate Guest Services Coordinator to join our team at our Short Pump location.
Responsibilities:- Reserve appointments and make confirmation calls to ensure seamless guest experiences
- Perform daily cleaning and laundry tasks to maintain a clean and welcoming environment
- Set up and clean up the bath and sauna areas to ensure a relaxing atmosphere
- Check clients in and out, ensuring a smooth and efficient process
- Cash handling, counting cash drawer, and closing register to maintain accurate financial records
- Provide exceptional customer service, recommending spa products and services to enhance guest experiences
- Sell spa memberships and promote our services to increase revenue
- Record keeping, including client intake forms, to maintain accurate records
- 1 year of experience in a spa, hotel, or hospitality setting
- Strong guest service orientation and a professional image
- Team player with excellent communication skills and a positive attitude
- Good organizational skills, attention to detail, and ability to multitask
- Self-motivated and enthusiastic about providing exceptional guest experiences
- Competitive pay, including $16 hourly and sales commission on membership sales
- Employer-contributed health insurance for full-time employees
- 2 weeks of paid time off and performance-based quarterly bonuses
- Highly supportive and nurturing management team and a positive work environment
We are a dynamic and growing company that values our employees and provides opportunities for professional growth and development. If you are a warm, kind, and motivated professional who is passionate about providing exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Services Associate
6 hours ago
Richmond, Virginia, United States Virginia Museum of History & Culture Full timeJob Title: Guest Services AssociateAt the Virginia Museum of History & Culture, we are seeking a highly motivated and customer-focused Guest Services Associate to join our team.Job Summary:The Guest Services Associate will play a critical role in creating a welcoming environment for all museum guests, providing excellent customer service, and ensuring a...
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Guest Services Associate
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Richmond, Virginia, United States Virginia Museum of History & Culture Full timeJob Title: Guest Services AssociateJoin the Virginia Museum of History & Culture team as a Guest Services Associate and contribute to creating a welcoming environment for all visitors. As a key member of the Guest Engagement Division, you will provide excellent customer service, accurate wayfinding information, and maintain a friendly retail experience.Key...
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Guest Services Associate
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Richmond, Virginia, United States Scents Full timeJob Title: Guest Services AssociateScents of Serenity Organic Spa is seeking a highly motivated and customer-focused Guest Services Associate to join our team. As a Guest Services Associate, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience at our spa.Key Responsibilities:Reserve...
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Guest Services Associate
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Guest Services Associate
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Richmond, Virginia, United States Scents Full timeJoin Our Team at Scents of Serenity Organic SpaWe are seeking a highly motivated and compassionate Guest Services Coordinator to join our team at Scents of Serenity Organic Spa. As a Guest Services Coordinator, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and relaxing experience from arrival to...
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Guest Services Associate
1 week ago
Richmond, Virginia, United States Scents Full timeAbout Scents of Serenity Organic SpaScents of Serenity Organic Spa is a renowned, locally owned business that has been recognized for its exceptional customer service and commitment to organic wellness. As a leader in the spa industry, we strive to provide a tranquil and luxurious atmosphere for our guests, while also fostering a positive and supportive work...
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Guest Service Representative
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Guest Services Coordinator
4 weeks ago
Richmond, Virginia, United States Scents Full time{"title": "Guest Services Coordinator", "description": "Job SummaryScents of Serenity Organic Spa is seeking a highly motivated and compassionate Guest Services Coordinator to provide exceptional customer service to our guests and ensure a seamless experience from reservation to departure.About UsAs Richmond's only truly organic spa, we are committed to...
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