Housekeeping Associate

2 days ago


Chelsea, Massachusetts, United States Colwen Hotels Full time

We are seeking a detail-oriented and organized individual to join our team as a Housekeeping Associate. In this role, you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies. To be successful in this position, you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.

Key Responsibilities:
  • Receive and prioritize assignments and shift checklists from the MOD
  • Respond promptly to guest requests and inquiries
  • Clean and maintain the exterior of the hotel, including sidewalks, awning poles, signage, and hotel entrance
  • Deep clean assigned areas of the hotel, including rooms and public area carpets, window washing, light fixtures, and guest elevators
  • Clean and maintain back of house areas, including employee break room, executive offices, hotel laundry area, and employee restroom
  • Dust and polish furniture, remove marks and stains from walls and furnishings
  • Remove trash, dirty linens, towels, and room service items from public areas
  • Vacuum carpets and clean floors
  • Deliver items to guest rooms upon request from the front desk
  • Ensure soiled linens are laundered, including loading hotel washers and dryers and folding sheets and towels
  • Notify the maintenance department of needed maintenance or repairs
  • Perform other duties as assigned

We offer a range of benefits and perks, including medical insurance, dental insurance, vision insurance, flexible spending accounts, and a 401(k) plan with employer match. We also offer paid time off programs, employee assistance programs, and hotel discount travel programs for associates and their families.



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