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Senior Technical Product Manager
2 months ago
Position Summary
The Senior Technical Product Manager will engage with various stakeholders to pinpoint and prioritize compliance obligations for the Retail Online division. This role involves translating diverse legal stipulations into technical and product specifications, collaborating with cross-functional teams including legal, analytics, design, and engineering to deliver solutions that align with our core values.
Your primary responsibility will be to ensure that the Retail Online portfolio consistently provides outstanding customer experiences that reflect our principles. In addition to a solid foundation in product management and regulatory compliance, you should possess the ability to simplify intricate concepts, effectively articulate and convey your ideas, and ask insightful questions to gain a deeper understanding of different perspectives.
Essential Skills
- Extensive experience in eCommerce platforms, particularly in regulatory compliance and translating legal requirements into technical specifications (preferred but not mandatory).
- Over 7 years of experience in Product Management.
- Technical adaptability, quick learning, and proficiency in managing context switching.
- Deep expertise in requirement gathering, collaborating with design and development teams to craft customer journeys, technical specifications, ensuring the right capabilities are developed, business validation, launch, and analytics.
- Background in engineering.
Key Qualifications
- 7+ years of practical experience in highly collaborative environments focused on delivering exceptional customer experiences.
- Previous experience in delivering regulatory compliance features as a product manager, particularly with e-Invoicing and fraud technologies (a plus, not mandatory).
- Ability to adapt and quickly familiarize oneself with new subject areas as regulations evolve.
- Experience working closely with legal, environmental, and marketing teams to comprehend, prioritize, and synthesize legal requirements into technical specifications.
- Strong decision-making and prioritization capabilities; experienced in planning complex program schedules.
- Proven ability to build rapport, credibility, and influence others to achieve results across a broad cross-functional team, including translating between business stakeholders and technical teams.
- Demonstrated success in delivering complex technology projects utilizing a wide range of technologies.
- Strong technical acumen with the capability to delve into technical details and a solid understanding of technical platforms and the engineering lifecycle.
- Ability to perform well under pressure, with a track record of managing complex, international, large-scale, time-sensitive projects.
- Results-driven, enthusiastic, and focused with a strong desire to learn and excel.
- Exceptional understanding of eCommerce user experience and an unwavering commitment to the highest quality standards.
- Excellent written, verbal, and presentation skills, including experience communicating compliance issues to senior leadership and executive teams.
Education & Experience
A completed undergraduate or graduate degree is required, along with experience in consumer eCommerce or commerce and familiarity with technology architecture.